Insurance companies need to be held accountable when they deny legitimate insurance claims. Keep in mind that insurance companies will make every effort to cut corners.  If they deny your insurance claim you’ll need an experienced attorney to fight on your side.

My Insurance Claim Was Denied. Why?

If this happened to you, then keep in mind insurance companies deny claims often. You are not alonw  For example, hail and wind damage is extremely common in Texas but insurers will often attempt to deny the legitimate claims, just to see if they can get away with it.  Insurance companies use a number of tactics to deny claims to help improve their bottom line.  Most commonly, insurance claims are denied due by blaming:

  • Improper home construction by the builder
  • Defective products used in construction
  • Pre-existing damage
  • Roofing or building materials extended beyond their useful life
  • Failure to report a claim timely
  • Many other reasons

Insurance companies often deny insurance claims that absolutely should be covered.

Why you should trust our denied insurance claim lawyers

  • Our firm has represented policyholders for almost fifteen years.
  • We have over one hundred years of combined experience representing policyholders with denied and underpaid claims.
  • We have represented thousands of policy holders with almost a 100% success rate.  Quite simply, we know what we are doing.

Valid claims are denied all the time

They may be operating in bad faith under Texas law.  Denying a valid claim is a breach of contract by the insurer.  Insurance companies are required to pay claims promptly or they are in violation of the Texas Prompt Pay Laws, covered in the Texas Insurance Code.  If your insurance company has denied your claim and refuses to pay you MUST contact a denied insurance claim lawyer immediately to evaluate your claim and contract before your time runs out.

What Should I Do If My Claim Has Been Denied?

  1. Document all of your communication with your insurance company, adjuster, and agent IN WRITING. Avoid phone calls and conversations that cannot be recorded.  Documentation will be useful in building your case.
  2. Request the insurance company send a representative for a second assessment of the damage. If you already have a contractor or roofers helping you assess the damages independently, try to have them on site when the insurance company inspector arrives.
  3. If they still deny your claim, consult a lawyer. An experienced insurance lawyer will assess your legal right to action under Texas law.

Is My Only Recourse Going Through The Appraisal Process?

No.  Insurance companies will often tell policyholders that their only remedy for a denied or underpaid insurance claim is to get an appraisal.

This is just not true.

Appraisal is intended for situations where the insurance company and a policyholder cannot agree as to the value of a covered loss, not for when there is a complete denial of a claim. A good example of a situation appropriate for appraisal would be if the only issue affecting your claim is a disagreement as to the specific value of something (such as a roof).

If an insurance company has denied your claim completely they are taking the position that you have not suffered a loss covered by your policy and therefore they do not need to pay.  This is a disagreement about overall coverage, not about specific value.  An appraisal will not solve this issue.

Failure to pay a valid claim is a breach of contract; you will need a lawyer to protect your rights and secure the compensation you deserve.

What if the insurance company denies appraisal

Every insurance contract has an appraisal provision.  This is intended to help the parties work out there differences as to the value of a claim in the event there is a disagreement.  Historically, insurance companies liked to go to appraisal, but we are seeing some instances today, where insurance companies are refusing to go to appraisal.  In Texas, there is very little case law regarding this issue and if you are in a situation where the insurance company refuses to go to appraisal, please call our office immediately.  We can help.  If you placed into this situation, you will most likely require a lawyer to file suit on your behalf.  We do not charge a fee until we win, so our consultaiton and work is free until we are sucessful.

Should I hire a public adjuster?

A public adjuster is a person licensed by the state where your loss occurred who is authorized to negotiate on behalf of a policyholder for an insurance loss.  In certain circumstances, Public Adjusters can help resolve disputed claims.  Often times, a public adjuster’s estimate to replace or the repair the property is far higher than the insurance company’s estimate and the public adjuster is hoping to find a middle ground to settle with the insurance company. The problem is that if the insurance company rejects the middle ground approach, the public adjuster’s only recourse is to invoke appraisal.  Typically, public adjusters charge a fee to move a claim into appraisal.  Compare this to hiring an attorney, the Fitts Law Firm represents clients without charging any upfront fees or expenses when moving a claim into litigation or if the insurance company forces the claim into the appraisal once litigation has commenced.

The Insurance Company Sent An Engineer Who Said I Didn’t Experience A Loss, Do I Still Have Rights?

Yes.  Insurance companies regularly retain engineers to assess damages for property insurance claims.  What they try to keep hidden is that they routinely hire the same engineers over and over again.  These engineers often complete half-hearted inspections, padding their report with the same attachments they use for every assessment to make the report appear thorough.  Almost all of their reports look the same, sometimes using the same exact language simply copied over from another report.  This destroys their credibility.

If the engineer is used by an insurance company to wrongfully deny your property damage, you should hire your own engineer to make an independent assessment.  An unbiased engineer – one not making 90% of their income from the insurance company – will likely have a very different opinion about your loss and the insurance company’s obligation to you.

How can I afford to hire a lawyer if my claim was denied?

The experience insurance lawyers at Fitts Law Firm do not get paid until they win your case.  You hire a lawyer without any up front fees or expenses.  If for some reason your case is unsuccessful, you do not have to pay, We create win-win arrangements.

If you have filed an insurance claim but it was unfairly denied, we want to fight to make it right.  Contact the Fitts Law Firm today for your free denied insurance claim consultation.  We represent policyholders nationwide. We will review your claim and explain all the options available to you under Texas or applicable law.

If Your Claim Was Denied or Underpaid, Complete the Form for a Free Case Review